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Quality Warranty

LED-INN warrants its products to the purchaser against Manufacturing defects in material or workmanship for a period as specified under the enclosed Product Warranty Matrix:

 

"Warranty Period" will begin at the date of original Product purchase form either LED-INN, or an authorized  LED-INN Distributor/Dealer.  LED-INN will repair or replace product covered under this warranty with components of LED-INN's election or discretion. Advances in technology my lead to “better or advanced” products being selected for replacement.

 

This Warranty is further conditioned on the purchaser contacting LED-INN during the warranty period between normal business hours to review issue and initiate the Return Material Authorization (RMA) process. This must be done prior to the return of any defective product. Only LED-INN manufactured products may be returned through the LED-INN RMA process. No defective products,  LED-INN or otherwise, will be returned to purchaser.

 

The LED-INN RMA form must be legible and completed in detail prior to approval for return. The LED-INN Warranty is further conditioned and will only apply to LED-INN products that are properly installed. This includes wiring and connection to proper approved components and product working environments. This Warranty is void and does not apply to products that fail as a result of neglect, mistake, misuse, alteration, or that is improperly installed and implemented. This includes but is not limited to: improper wiring, installation under improper and non-approved operating environments such as temperature, humidity or voltage conditions; improper installation using components that are not approved or are not LED-INN manufactured products.

 

Installation and usage of LED-INN products should only be completed in association and complete knowledge of all necessary and related codes, standards and instructions of installation. It is the responsibility of the purchaser to obtain all necessary approvals and to understand the product’s intended use and all relevant instructions, recommendations, and guidelines for the proper installation and use of any LED-INN product and related “manufactured products,” used in conjunction with. The accuracy and completeness of any of any statements, technical information and recommendations in any form of product literature or instructions are not guaranteed, are not part of this Warranty, and does not in any way constitute a warranty. The purchaser for suitability of installation and full implementation must determine potential applications and installations independently.

 

Warranty Compensation will be based on “usage factors and time in use” and “Technology Value,” and will be pro-rated based on this and information collected via the RMA process.

 

Product

3 years

LED Bulb

LED Tube

LED Panel Light

LED Spot Light

LED High Bay Light

LED Track Light

LED Ceiling/Down Light

 

What is not covered under this Limited Warranty is defects of any kind caused or created by improper installation of any kind; damaged caused during shipping to purchaser or beyond; “acts of Nature or God.”  LED-INN will not cover additional labor costs or Warranty such labor associated with replacement product. This Warranty document represents the only express or implied Warranty – no other Warranties exist.